The agreement that governs your use of the Xenetra platform and services.
Please read these Terms carefully before using Xenetra. By accessing or using the platform, you agree to be bound by these Terms. If you do not agree, do not use the platform.
By creating an account, clicking "I Agree", or using the Platform, you represent that: (a) you have the authority to enter into this Agreement on behalf of your organisation; (b) your organisation is a legal entity; and (c) you have read and understood these Terms.
If you are using the Platform on behalf of an organisation, these Terms bind that organisation. Individuals accessing the Platform on behalf of an organisation without authority to bind it do so at their own risk.
Xenetra provides an AI agent governance platform that enables enterprises to discover, govern, risk-score, and ensure regulatory compliance for AI agents operating within their environments. The Platform includes:
We reserve the right to modify, update, or discontinue features of the Platform at any time, with reasonable notice to subscribers where material changes are made.
To use the Platform, you must register an account. You agree to:
We reserve the right to suspend or terminate accounts where we reasonably believe credentials have been compromised or the account is being misused.
Subject to these Terms and payment of applicable fees, Xenetra grants you a limited, non-exclusive, non-transferable, revocable licence to:
This licence does not include the right to: sublicense, resell, or redistribute the Platform (except as permitted under MSSP agreements); reverse engineer, decompile, or attempt to extract source code; or use the Platform to build a competing product.
You agree not to use the Platform to:
Violation of this section may result in immediate suspension or termination of your account without refund.
Access to the Platform requires a paid subscription. Fees are as stated on our website or in your Order Form and are subject to change with 30 days' notice for existing subscribers.
Subscriptions are billed in advance on the frequency stated in your Order Form (monthly or annual). All fees are non-refundable except as expressly stated herein or required by applicable law.
All fees are exclusive of applicable taxes (including GST, VAT, and withholding taxes). You are responsible for paying all taxes associated with your subscription.
Invoices not paid within 30 days of the due date may result in suspension of access. We reserve the right to charge interest on overdue amounts at 1.5% per month or the maximum rate permitted by law.
Where we offer a free trial, no payment is required during the trial period. At the end of the trial, your account will convert to a paid subscription unless you cancel before the trial ends.
Your use of the Platform is also governed by our Privacy Policy. For enterprise customers, we will execute a Data Processing Agreement (DPA) on request.
You retain ownership of all Customer Data. You grant us a limited licence to process Customer Data solely to provide the Platform services. We will not use Customer Data for any other purpose, including product development or marketing, without your explicit consent.
The Xenetra Collector Agent operates in read-only mode. It never modifies, deletes, or writes to your systems. It captures only metadata — never file contents, message bodies, or personal data of your employees.
The Platform, including the ARIA Fusion Engine, AIGA governance framework, all software, algorithms, user interfaces, and documentation, is and remains the exclusive property of Agovern Technologies Pvt Ltd. Three patent applications are pending in India and internationally.
You retain all rights to your Customer Data. Nothing in these Terms transfers any ownership of intellectual property to you.
You may not: copy, modify, or create derivative works of the Platform; use our trademarks, logos, or branding without prior written consent; or register any domain name, trademark, or company name that is confusingly similar to "Xenetra" or "Agovern".
Each party agrees to keep confidential all non-public information disclosed by the other party in connection with this Agreement ("Confidential Information"), and to use it only for purposes of this Agreement.
This obligation does not apply to information that: is or becomes publicly known through no breach of this Agreement; was known to the receiving party before disclosure; or is required to be disclosed by law or court order.
Our confidentiality obligations with respect to Customer Data survive termination of the Agreement for 5 years.
We warrant that: (a) the Platform will perform materially in accordance with its documentation during the Subscription Term; (b) we will not knowingly introduce malware into the Platform; and (c) we will maintain reasonable security measures.
EXCEPT AS EXPRESSLY STATED ABOVE, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT: (a) THE PLATFORM WILL DISCOVER EVERY AI AGENT IN YOUR ENVIRONMENT (DETECTION COMPLETENESS IS A STATISTICAL MEASURE, NOT A GUARANTEE); (b) COMPLIANCE SCORES OR REPORTS CONSTITUTE LEGAL ADVICE OR GUARANTEE REGULATORY COMPLIANCE; OR (c) THE PLATFORM WILL BE ERROR-FREE OR UNINTERRUPTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
These limitations apply regardless of the form of action (contract, tort, or otherwise) and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow limitation of certain damages — in those jurisdictions, our liability is limited to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Agovern Technologies Pvt Ltd and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
This Agreement begins when you accept these Terms and continues for the duration of your Subscription Term, renewing automatically unless either party provides 30 days' written notice of non-renewal before the end of the current term.
Either party may terminate this Agreement immediately on written notice if the other party: materially breaches these Terms and fails to cure the breach within 30 days of notice; becomes insolvent or makes an assignment for the benefit of creditors; or ceases to carry on business.
On termination: your access to the Platform will cease; we will delete your Customer Data within 90 days (you may request an export before deletion); and all fees paid remain non-refundable, except where termination is due to our material breach.
These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India.
Before initiating formal proceedings, the parties agree to attempt good-faith resolution of any dispute through negotiation for at least 30 days after written notice of the dispute.
For customers in the European Union: nothing in this section overrides any mandatory consumer or data protection rights you have under EU law.
These Terms, together with our Privacy Policy and any executed Order Form, constitute the entire agreement between you and Xenetra and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights to a successor entity in connection with a merger or acquisition.
We may update these Terms. Material changes will be communicated with 30 days' notice. Continued use of the Platform after the effective date constitutes acceptance.
Questions about these Terms?
Email: legal@xenetra.ai
General: support@xenetra.ai
Agovern Technologies Pvt Ltd · Bengaluru, India